tk9996 Privacy Policy

1. Introduction

tk9996 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on protecting the personal information of our users. This privacy policy describes what information we collect when you use the tk9996 website (tk9996.cam), how that information is used, and what steps we take to protect your information.

This policy forms part of the agreement for using our services. By registering on or continuing to use our platform, you are considered to have given your consent to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

tk9996 continuously works to improve its services and this privacy policy may be updated when necessary. We will notify you in advance of any significant changes.

2. Information We Collect

We collect various types of information to provide services on the tk9996 platform and to improve your experience. The details of this information are described below:

A. Personally Identifiable Information

During account registration we collect the following information:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• National ID card or passport details (for identity verification)

B. Financial Information

For processing transactions we collect:

• bKash, Nagad, Rocket or Upay account numbers
• Transaction history and amounts
• Deposit and withdrawal records

C. Technical and Usage Information

Information collected automatically while you use our services:

• IP address and device identity
• Browser type and version
• Operating system
• Pages visited and session duration
• Click and navigation history
• Geographic location (country level only)

3. Use of Your Information

tk9996 uses the collected information for the following purposes:

A. Account Management and Verification

Your information is used to keep your account active, confirm your identity, and maintain account security. It also helps prevent fraud and manage multiple-account issues.

B. Transaction Processing

Your financial information is used to successfully complete deposit and withdrawal requests through bKash, Nagad, Rocket, and Upay. All transactions are secured with SSL encryption.

C. Customer Service

Your information is used to communicate with you, resolve your issues, and provide 24/7 live chat support in Bengali.

D. Service Improvement

Anonymous statistical data is used to improve the user experience, develop new features, and analyse platform performance.

E. Security and Fraud Prevention

Information is reviewed to detect suspicious activity, keep accounts secure, and comply with applicable regulations.

F. Promotional Communications

If you agree to receive notifications about bonus offers, promotions, and updates, relevant information will be sent to your email address. You can unsubscribe at any time.

4. Sharing Information with Third Parties

tk9996 does not sell, rent, or transfer your personal information to third parties for advertising purposes. However, some information may be shared in the following limited circumstances:

A. Payment Processors

The minimum necessary information required to complete financial transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment service providers. These providers follow their own privacy policies and adhere to strict security standards.

B. Technology Service Providers

Operational information may be shared with technology partners used to run the platform. All such partners operate under confidentiality agreements and may not use your information for any other purpose.

C. Legal Obligations

Information may be disclosed as required to comply with valid court orders, requests from law enforcement agencies, or applicable legal obligations. In such cases we always provide only the minimum necessary information.

D. Business Transfers

If any change occurs in the ownership or business operations of tk9996, user information may form part of that change. In such cases the new authority will be bound to follow this same privacy policy.

5. Cookies Policy

The tk9996 website uses cookies and similar technologies to improve your browsing experience.

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. They are used to remember your login status, save your preferences, and improve the functionality of the site.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and basic security functions.
• Functional Cookies: For remembering your language preferences, game settings, and account preferences.
• Analytics Cookies: Collect statistical data about the site to help improve the user experience.

You can control cookies by changing your browser settings. However, disabling certain essential cookies may affect some functionality of the site.

6. Data Security Measures

tk9996 has put in place industry-standard technical and organisational measures to keep your personal information secure.

Technical Security

• SSL Encryption: All data transfers are secured by 256-bit SSL encryption, which protects your information from third-party attacks.
• Firewall Protection: Advanced firewall systems prevent unauthorised access.
• Two-Factor Authentication: Two-factor authentication is available to protect your account.
• Encrypted Database: Stored information is kept in an encrypted format.

Organisational Security

• Only authorised staff may access sensitive information.
• Regular security checks and audits are conducted.
• Staff receive regular training on privacy and data protection.
• Protocols are in place to quickly detect and respond to any security incident.

While we strive to ensure the highest level of security, the transmission of information over the internet may not be completely secure. We can assure you, however, that once your information is received it is kept as secure as possible.

7. Data Retention Period

tk9996 retains your information only for as long as it is needed:

• Active Account: All information is retained for as long as your account remains active.
• Closed Account: After an account is closed, information is retained for as long as necessary to meet legal and regulatory obligations.
• Financial Transaction Records: Retained for the period required by financial regulations.
• Log Data: Security-related logs are generally kept for a limited period.

Information that is no longer needed is securely deleted or anonymised so that individuals cannot be identified.

8. Your Rights

You have the following rights regarding your personal information and tk9996 fully respects them:

A. Right to Know

You have the right to know what information we hold about you. You may contact us at any time to request details of your information.

B. Right to Rectification

If there is any inaccuracy or incompleteness in your personal information, you have the right to have it corrected or updated. This can be done through your account settings or through our support team.

C. Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

D. Right to Restrict Processing

In some cases you may request that the processing of your information be restricted, particularly when you are disputing the accuracy of the information.

E. Right to Object

You may object at any time to marketing communications and request that you no longer receive such communications.

To exercise these rights please contact our support team via 24/7 live chat or by email. We will respond to your request within a reasonable time.

9. Protection of Minors

tk9996 is a gaming platform intended only for individuals aged 21 or older. We do not collect information from minors and do not permit them to use the platform.

Completing the age verification process at the time of registration is mandatory. If any user registers by providing false age information, their account will be closed immediately and any associated balance may be forfeited.

If you believe that a minor is using our platform, please notify our support team immediately.

10. Changes to the Privacy Policy

tk9996 reserves the right to update this privacy policy from time to time. This policy may change due to service improvements, legal changes, or business reasons.

For any significant changes we will:

• Display the updated date on this page.
• We will send a notification to your registered email address.
• We may display a special notice on the site.

If you continue to use the platform after the changes, you will be considered to have agreed to the revised policy. Therefore, it is recommended that you check this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us:

We try to respond to all privacy-related requests as quickly as possible. Ensuring the security of your information is our highest priority, and we are always committed to being there for you.